Concierge Service

At Cignella, our number one priority whilst you are at our property is to absolutely make sure that your trip to Tuscany is exactly as you dreamed it would be; with our Team, always available on site, you’ll never have to go far for help!

We pride ourselves on immersing our guests into the Tuscany that we know and love and we want our guests to see what we see. When you join us in Tuscany, we want you to understand why it is known as one of the most beautiful places in the world. 

• - Need recommendations? Our team know the best hidden gems in the area and will always be happy to help you book.
• - Want help with an itinerary? If you’re not sure how to plan your days, ask them! They’ll know distances, journey times and be able to offer the best schedule without too much back and forth!
• - Curious about Tuscany? Ask our walking, talking Tuscan know-it-all’s!
• - Issue with your accommodation? Give a call at the reception and they’ll be straight there – your accommodation at Cignella should always be perfect. No ask is ever too big.
  
  

Your holiday should be about YOU – let us help you make your Tuscan trip full of great food (and wine!), endless adventure and discovery, all balanced with the perfect amount of rest and relaxation. What more could you want? Cignella’s concierge service has your best interests at the core of everything they do!

Do you like to explore the local area? Visit our local area guide & then let them know what you’d like to participate in!

Not sure what you’d like for dinner? Check out our recommended restaurants and we’ll book it for you.

Bit overwhelmed by all the beautiful hill top towns? Read our recommendations on place to visit – once you’ve decided on a spot to explore, The Reception can help you get there and let you in on the best bits!